The Final Chapter of Books about Books: New beginnings for Oak Knoll
In early 2006, however, John told me that it was time for him to retire. I had known this time would eventually come (though I had been hoping he would work into his 90s!). But when he talked about the books he wanted to write and the travel he wanted to do, it was hard to come up with a convincing argument for postponing retirement. I then had to make yet one more decision. I was going to turn 60 in February of 2007, so perhaps it was time to think about slowing down and eliminating some of the stress in my life. I knew that my stress level could only increase once John had gone, as he was going to be hard to replace. My time at the beach house was so relaxing that I could visualize a lighter work load with more vacation time. I loved reading and collecting (especially in the field of Delaware history). Was this the time to sell the publishing business?
Months went by with different possibilities being discussed on a daily basis. I had a publishing director who wanted to retire and was only hanging on to keep me from being without a competent person to run that part of the business. It occurred to me that I had a smart young man named Mark Parker Miller working for me as a book cataloguer in the antiquarian side of the business, and that he might have the makings of a publisher. Mark had finished the course work for his PhD in art history and was in the process of writing his thesis. I had very good experiences in hiring art history graduates from Delaware (Andy Armacost being the prime example). I asked John if he would take a month to train Mark, and he gleefully agreed, finally seeing the beginning of his retirement on the horizon. The training took place in the spring of 2006 and Mark is now going full throttle with 24 books under his belt (with John’s help) in 2006, 16 in 2007 and 21 to-date in 2008.
A great help was the addition of Laura Williams in early 2007 as our Marketing Communications Specialist. Her skills at electronic marketing and PR have had a major impact on sales. [Update to 2010: Mark Parker Miller left Oak Knoll at the end of 2008, and Laura Williams has been enjoying her new role as publishing director for the past two years.]
So here we are in the year 2008 after 30 years of publishing in a very specialized field. The publishing world has changed a lot since I first started and will continue to re-invent itself in the future at an ever quickening pace. University presses are being told to make a profit for their universities, as the prestige of having a press is being diminished by hard financial times. As a result, more manuscripts are being offered to us. Oak Knoll has published books with CDs in the back and links to online databases, unknown technologies when we started. Short print runs and print-on-demand seem to be here to stay. Bibliography as a subject begs to be available online, as any good bibliography is always a work in progress. Where will this lead us?
Our marketing strategies have also changed. In the old days we bombarded our customers with letters—now we do it with email programs like Constant Contact. Our weekly strategy meetings are often more about the timing and extent of our email campaigns and an analysis of our Google statistics for the past week than planning the production of a book.
So how do I feel about our role for the next 30 years? Early this year  Oak Knoll Press was given the Institutional Award by the American Printing History Association in recognition of its services in publishing books that advance the understanding of printing history. When accepting this award, I reminisced about Oak Knoll’s past much like I have done in this short history and ended up telling a story of a recent sales call with a relatively new employee. The gist of that story was that the new employee was my youngest son Rob, who had graduated from college and was now working in the business. My other three children (Jenni, Paul, and Wendy) have each chosen other careers outside the book world. Oak Knoll may not end up being Rob’s life work, but for now—it is great to have him with me. Either way, I hope he will enjoy all of the fun, travel, and friendships that I have had for these first 30 years.